TERMS, CONDITIONS & PRIVACY

General
This website (the “Site”) is a shopping website where you can browse, select and order Products advertised on the Site owned by KNIFEPROZAR (PTY) LTD (Reg no. 2008/016230/07) & Falcocorp CC (Reg no. 2009/202828/23) t/a It’s a STEEL .

• Please read these terms and conditions before accessing or using the Site.

• You must be over the age of 18 years to use and purchase from this Site.

• You must be familiar with the laws and regulations of your province for the purchase or possession of knives before using this Site.

• Your access to and use of the Site, including your order of products through the Site, is subject to these terms and conditions.

 
Disclaimer
The information contained in this Site is provided in good faith on an "as is" basis. It’s a STEEL does not represent or warrant to the reliability, accuracy or completeness of the information contained on this Site. To the extent permitted by law,  It’s a STEEL is not responsible or liable for any Liabilities (direct, indirect or consequential losses and damages) arising in any way (including without limitation negligence) for errors in, or omissions from, the information in this Site. However, we will endeavour to correct any inaccuracies on the Site once we become aware of them.

• Illustrations and photos contained in this Site are sample representation of the Products advertised, and some variations may occur from time to time.

 
Links
The Site may contain links to external websites that are not operated by us or our related businesses. It’s a STEEL does not make any endorsements, or representation as to the accuracy of information contained within those websites. These links are provided for your convenience only and you agree that:

• we make no representations or warranties, or have any responsibility or liability for those websites 

• these links do not indicate, expressly or implied, that we endorse the site or the products or services that are provided at those sites; and

• you access and use the products and services made available at those sites solely at your own risk

Intellectual Property
You as the user of this Site:

•  acknowledge that the copyright in the Site, the software, design, text and graphics comprised in the Site, the selection and layout of the Site and the content and materials on the Site (together, the “Materials”) are owned by or licensed to us;

• must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, distribute in any way or communicate to the public a Material without our prior written consent; and

• must not frame or embed in another website any of the material appearing on this Site without our prior written consent.

You may as the user of this Site:

• store a reproduction of the content on this Site on your personal computer for the sole purpose of viewing the content and Materials; and

•  print hard copies of the content and Materials for the sole purpose of viewing and purchasing Products but not for any other use, including commercial use.

• This Site contains registered trademarks and other trademarks which are protected by law. You must not use any of the marks or trademarks appearing on the Site or our name or the names of our related bodies corporate without our prior written consent. You must not use any of the other company, product and services marks on the Site that are owned by other third parties (including our suppliers) without obtaining the relevant third party owner’s consent

 
Compliance with these Terms and Conditions
You agree to bound by, and comply with, these terms and conditions by:

• using the Site;

• completing your registration through the Site; and/or

• obtaining or ordering Products from us using the Site.

Changes to these Terms and Conditions

• If you have an order that has been accepted by us, the terms and conditions that will apply to that order are the terms and conditions that applied at the time you placed your order. We cannot vary the terms and conditions which apply to a given order after that order is accepted by us.

• We may change these terms and conditions at any time, and such modifications will be effective as soon as they are posted. By continuing to use the Site after these terms and conditions have been modified, you agree to be bound by the changes to these terms and conditions.

 
Registration

• You may complete the customer registration process through the Site before placing an order for Products through the Site. Any personal information that you give us will be held and used by us in accordance with our Privacy Policy contained on this Site.

• You may not have more than one active account, and your account is non-transferable. You may update, edit or terminate your account at any time through the Site.

• If you choose to use a workplace email address for your account or to access the Site, then you are solely responsible for ensuring that you comply with the rules, policies or protocols that apply to the use of your email address and your workplace facilities.

 
Placing an Order for Products

• You may order Products by selecting and submitting your order through the Site in accordance with these terms and conditions.

• Any order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges) at the time you place the order.

• We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Site.

• You agree to provide us with current, complete and accurate details when asked to do so by the Site.

 
Acceptance or Rejection of an Order

• We reserve the right to accept or reject your order for any reason, including (without limitation) if the requested Product is not available, if there is an error in the price or the product description posted on the Site or in your order.

• Each order placed for Products through the Site that we accept results in a separate binding agreement between you and us for the supply of those Products. For each order accepted by us, we will supply the Products in that order to you in accordance with these terms and conditions.

• If we reject an order placed through the Site, then we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

 
Cancelling an Order by Us.
Prior to the dispatch of an order, we may cancel all or any part of an order (including any orders that we have accepted) without any liability to you for that cancellation if:
·         the requested Products in that order are not available; or
·         there is an error in the price or the Product description posted on the Site in relation to the relevant Product in that order; or
·         that order has been placed in breach of these terms and conditions.
·         If we do so, then we will endeavour to provide you with reasonable notice of that cancellation, and will not charge you for the cancelled order if we cancel it before the delivery date or if you are not at fault or in breach of these terms and conditions.
 
Cancelling an Order by You.

• Prior to the dispatch of an order, you may cancel all or any part of an order (including orders that we have accepted) due to circumstances beyond your reasonable control (e.g. loss of employment, serious injury or illness) but not if you simply change your mind, without any liability to us for that cancellation.

• If you do, then you must provide us notice (including reason) before the dispatch of an order. You cannot cancel all or any part of an order after the order has been dispatched by us.

 
Delivery of Products
We endeavour to have your order dispatched within two (2) working days after the clearance of funds deposited by you for the purchase of the order. Please allow at least ten (7) working days for delivery from the receipt of your order and payment for your order. Delivery time is subject to stock availability, this period may be extended by up to 30 days by us and we will endeavour to provide you with reasonable notice of that extension.
 
Prices, Fees and Charges
 
Price

• The prices of Products and delivery and other charges displayed on this Site are current at the time of issue, however,  It’s a STEEL reserves the right to change prices at any time before we accept an order from you.

• All prices shown on this Site are in South African Rand (ZAR).

• We will charge you, and you agree to pay, the following fees and charges in relation to an order that we accept (as applicable):

• the purchase price of each Product that is ordered;

• the delivery fee for delivering the Products to you where applicable; and

• any other fees and charges set out in these terms and conditions.

• All fees and charges identified in these terms and conditions and all prices for the Products as shown on the Site are exclusive of VAT as we are not a VAT registered vendor.

• The purchase price of each Product is shown on the product list on the Site at the time you place your order. The purchase price of a Product on the Site may not be the same or correspond to the price in our retail store for the same Product.

• You acknowledge that we are not required or obliged to match any prices for any Products, including matching any prices for a Product that is available through the Site at our store or vice versa.

 
Delivery Fees

• Delivery fees are not payable in addition to the purchase price of each Product above R1200. 

• Currently all deliveries are made by the Courier Guy with a tracking number supplied to you via your email address. Deliveries are made to you during normal business hours. If your address is unattended at the time of delivery a notice will be issued requiring you to take delivery at a branch of the Courier Guy.

• It’s a STEEL currently ships orders to South African addresses only.

• You acknowledge and agree that you may incur additional delivery fees/freight charges (in excess of the fees and charges specified above) for:

• special, non-stock and/or custom made items;

• heavy, bulky and/or awkward items;

• express or urgent deliveries;

• bulk or large quantity orders, or

• if you require insurance.

 
Your Obligations
You covenant and warrant that:

• all information and data provided by you to us through the Site (including as part of the customer registration process) or otherwise is true, accurate, complete and up to date;

• the person receiving the Products at the Delivery Address is authorised by you to do so;

• you have and will comply with all relevant laws relating to your use of the Site and your placement of any order to us;

• you will ensure that your Login ID and password that is used to access the Site and the details of your account is kept in a safe and secure manner;

• you will promptly notify us if you are or become aware that there is or has been an unauthorised use of your Login ID and password or account, or any other security breach relating to your account;

• you will promptly advise us of any changes to your information provided to us as part of the customer registration process;

• you are responsible for any costs associated with your access to or use of the Site, including Internet access fees;

• you are responsible and liable for any person that uses your Login ID and password to order Product(s) through the Site;

• you agree that we may charge you for all Products that we agree to supply to you that have been ordered using your Login ID and password through the Site;

• you will check the labels on the Products before consumption or use; and

• you will not:

• use the Site for any activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes;

• use the Site in a manner or way, or post to or transmit to or via the Site any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the Site;

• make fraudulent or speculative enquiries, purchases or requests through the Site;

• use another person’s details without their permission or impersonate another person when using the Site;

• post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;

• tamper with or hinder the operation of the Site;

• knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the Site;

• use any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the Site;

• modify, adapt, translate or reverse engineer any portion of the Site;

• remove any copyright, trade mark or other proprietary rights notices contained in or on the Site;

• reformat or frame any portion of the web pages that are part of the Site;

• create accounts by automated means or under false or fraudulent pretences;

• use the Site to violate the security of any computer or other network or engage in illegal conduct;

• take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;

• use the Site other than in accordance with these terms and conditions; or

• attempt any of the above acts or engage or permit another person to do any of the above acts.

 
Warranty and Liability
It’s a STEEL accepts liability for all legal guarantees and warranties expressed or implied to the transactions under the the Consumer Protection Act, Act 68 of 2008. However, where we are permitted by law, we will only:

• we do not warrant or represent the suitability of the Site or a Product for any purpose; and

• we will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the Site or any of our Products. 

 
Do-It-Yourself and How-To Content

• You acknowledge that the video clips and photographs contained in this Site may depict activities undertaken by qualified and highly trained professionals and/or experts.

• You agree not to attempt to replicate any activities shown on this Site unless you have:

• checked the service information and specification for the specific Product, vehicle or system that you are using or working on as the correct method may be different to any generic example shown in this Site;

• obtained advice from the relevant qualified experts, tradespeople and/or professionals;

• complied with all applicable laws, regulations and by-laws; and

• employed safe practices for carrying out the activities.

• The film and text transcript in this website are intended to be an information source only.  It’s a STEEL makes no statements, representations or warranties about the accuracy or completeness of the films.

• Subject to applicable laws, It’s a STEEL does not accept any liability (including, without limitation, liability in negligence) for any expenses, losses, damages, costs, accidents, injuries, deaths, fines, legal proceedings, suits, or any other law violations you suffered, incurred or made against you as a direct or indirect result of your access and use of this website and its contents (including but not limited to the films and the information in any films being inaccurate or incomplete in any way, and for any other reason).

• The films in this website may be used or reproduced in whole for non-commercial and/or personal use provided that any reproduction is unaltered and that an attribution of the source is included. The film may not be altered, built upon or transformed. All information on this website is protected by copyright and other intellectual property rights. The text, images, graphics, sound files, animation files, video files and their arrangement on this website are all subject to copyright and other intellectual property protection laws in South Africa and other countries.   
  General Provisions

• This agreement is governed by the laws of South Africa.