We'd love to hear from you. If you have any questions or concerns, feel free to contact us. You can reach us by email at itsasteel100@gmail.com or by phone at 0824573499.
Account holder: It's A STEEL
Bank: NEDBANK
Account number: 1033128252
Account type: Current account
Branch code: 198765
Payment ref: Order number (Will be sent via email)
Account holder: KnifeProZAR
Bank: Capitec Business
Account number: 1051652413
Account type: Savings account
Payment ref: Order number (Will be sent via email)
Please make sure to include the Order Number you received at checkout as a reference when making payment AND send a Proof of Payment (POP) to itsasteel100@gmail.com. This will enable us to accelerate the shipping process as soon as your payment has been confirmed.
We appreciate your order, and we wish you a wonderful day!
FAQ
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Why are Wicked Edge products priced higher than other sharpeners?Our products are priced the way they are because they’re the best sharpeners available. We utilize precision manufacturing, design, manufacture, and assemble in the USA, and build with the highest quality materials available. We believe in designing and building a tool that will last for generations. Wicked Edge sharpeners are built from high-grade aluminum and stainless steel, and include industrial-grade Diamond Stones. Our machining tolerances are very tight, providing incredible precision while sharpening. You get two of each grit Diamond Stone, compared to other systems where you only get one. Your stones will last twice as long because you'll be dividing the sharpening work between them. All Wicked Edge products include a lifetime warranty, are manufactured in the USA in small batches, and are inspected by hand. Wicked Edge is a premium product and we choose to maintain the excellence that Wicked Edge is known for
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What if I receive a damaged item?Oh no! Please email us at itsasteel100@gmail.com as soon as you can.
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Will I receive a tracking email when my order ships?Yes, as soon as your order ships you will receive an email that contains the tracking information. If you don't receive an email, please check your spam folder. If you think you may have entered your email address incorrectly when you placed your order, please email us itsasteel100@gmail.com and provide your order number. If you don't have your order number, please provide your first and last name.
At It's a STEEL, we understand that having the right tools can make a world of difference. That's why we will be offering the highest quality knives and sharpeners on the market.
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Domestic shipping fee of R100 per order (below R1200) - Free shipping on all orders above R1200