It's a STEEL - Knives & Sharpeners
Sharpening by courier

Send-in form

Fill this in, tick "I'm not a robot" and tap Send. The form comes to us by e-mail, and we normally e-mail you a copy within a few minutes. Then print this page and put it in the parcel with your knives. If you would rather write it by hand, download the PDF.

Please WhatsApp 082 457 3499 before you send the parcel, so that we know it is coming.

1. Your details
2. The knives in this parcel

One line per knife. Under "what you want done" write sharpen, or describe the repair (chip, broken tip, thinning, reprofiling). Bread knives we do not sharpen.

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3. Repairs and price

Sharpening is charged per knife at the prices on the sharpening page (kitchen knives R50, folding knives R100, hunting knives R120, serrated blades R50 more). High-value knives and all repairs are quoted after we have seen the knife. We are not a VAT vendor and no VAT is added.

4. Getting the knives back

When the knives are ready we send you the total on WhatsApp. If we send them back, payment is by EFT before they go out; if you collect, you may pay by EFT or in cash when you collect. We never send banking details by e-mail: Willie gives them to you by phone or WhatsApp. If you receive an e-mail with banking details claiming to be from us, do not pay; phone 082 457 3499 first.

5. Declaration
  • I am 18 years or older.
  • The knives in this parcel are mine, or I am authorised by the owner to send them for sharpening.
  • The knives are at my risk while in transit, until It's a STEEL signs for the parcel, and again from the moment the courier collects them from It's a STEEL for the return, except for loss or damage caused by the gross negligence of It's a STEEL or anyone acting for it. I have packed every blade so that it cannot cut through the packaging.
  • Every knife will be sharpened as sharp as you can make it, and I am responsible for handling and storing the knives safely once they are back with me.
  • I ask It's a STEEL to start work as soon as the knives arrive, and I understand that once work has begun I can no longer cancel under the cooling-off right.
  • I have read and accept the terms, and my details on this form are used to do this work, to return the knives to me and to keep the records the law requires, as the privacy section of the terms explains.

Send first; then print and put the form in the parcel.

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